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Why was I charged again after I canceled my subscription?

Written by Support team

This usually happens for one of these reasons:

  • The subscription was canceled after the renewal date, so it had already renewed.

  • The cancellation wasn’t completed. Check its status at https://my-drama.com/settings → Subscriptions.

  • You have another account with an active subscription, for example one created with a different email.

To avoid future charges, see How to cancel a web subscription.


Canceled in time but still charged?
Write to us at support@my-drama.com with your account email and the date and amount of the charge, and we’ll look into it. We may email you for a few more details, so keep an eye on your inbox.

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