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Why did I get multiple charges if I only purchased one subscription?

Written by Support team

Seeing more than one charge can be confusing. Here are the most common reasons:

  • Additional offers. During checkout, you may see optional offers in pop-ups. Selecting “Continue Purchase” confirms the offer, and each one is charged separately from your subscription.

  • Subscription renewal. Your subscription renews automatically at the end of each billing period, so you’ll see a new charge each time it renews.

  • Another account. Purchases made with the same card on a different account will also appear on your statement.

Not sure what a charge is for?
Write to us and tell us which charge you’d like to clarify. Please include your account email and the date and amount of the payment, and we’ll explain why it was made.


Still have questions?
Our team is always happy to help — just write to us at support@my-drama.com. We may email you for a few more details, so keep an eye on your inbox.

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