Playback issues are usually caused by a slow connection or an outdated app version. Here’s how to fix them.
Try these steps:
Check that your internet connection is stable
Close the app completely and open it again
Update the app to the latest version
Clear the app cache (on Android: Settings → Apps → My Drama → Storage → Clear cache)
Still not working?
Write to us at support@my-drama.com with your User ID (in the Me tab), the series name, and the episode number. We may email you for a few more details, so keep an eye on your inbox.