Subtitles in your language may not be available yet. Many series start with English subtitles only, and other languages are added over time.
If subtitles aren’t working at all, try these steps:
On the website:
Make sure you’re logged in to your account
Turn off your VPN, especially if it’s set to another country
Reload the page, clear your browser’s cache and cookies, or try another browser or device
Check that your internet connection is stable
In the Android app:
Clear the app cache, update or restart the app, or reinstall it
Still not working?
Write to us at support@my-drama.com and include the series name, episode number, and the subtitle language you need. We may email you for a few more details, so keep an eye on your inbox.