Purchase via our Website (Stripe)
When purchasing your subscription through our website, a free trial period is usually not automatically included.
Instead, we regularly offer discounted introductory rates for the first billing period (e.g., 50% off), so you can try the app at an attractive price.
📌 Please note: Available offers may vary depending on the promotion or time of purchase. All prices and conditions are shown transparently during the checkout process.
Purchase via App Stores (Apple / Google Play)
You can also purchase MyFitCoach through the iOS App Store or Google Play Store.
If you subscribe via the App Store or Google Play, their respective terms and conditions apply, which may change at any time.
In most cases, we do not offer discounted introductory pricing via the stores. However, we do occasionally provide free trial periods (e.g., 14 days), allowing you to test the app and its features without commitment.
📌 Important: If a free trial is offered, the subscription will automatically convert to a paid subscription unless canceled at least 24 hours before the trial ends – this must be done via your App Store account.
The availability of trial periods is shown transparently in the respective app store.
Right of Withdrawal & 30-Day Money-Back Guarantee
(Only for purchases made via our website)
In some countries – especially within the EU – consumer protection laws grant you a legal right of withdrawal starting from the moment of purchase. This allows you, under certain conditions, to withdraw from the contract within a set timeframe.
📌 If you believe you have a legal right of withdrawal, please contact our support team. We’ll be happy to review your case individually.
In addition, for purchases made via our website, we voluntarily offer a 30-day money-back guarantee, regardless of local legal requirements.
This guarantee allows you to test MyFitCoach under real-world conditions. Our goal is to give you a risk-free opportunity to find out whether our coaching truly works for you.
To qualify for the money-back guarantee:
You must actively use the app and complete at least 8 training sessions
on 8 different days, each lasting at least 60 minutes.You must document your usage with screenshots and submit them to our support team.
Personal or financial reasons alone do not qualify for a refund.
📌 The 30-day money-back guarantee only applies to purchases made through our website (Stripe).
For subscriptions made via the App Store or Google Play, refunds can only be requested through the respective store, as we have no access to their payment processing or refund systems.
📌 Need help cancelling? 👉 How do I cancel my MyFitCoach subscription?
If you have further questions or suggestions, please email us at support@myfitcoach.de.