Steps to Make the Change:
Access the specific reservation:
Locate the reservation of the person or group you want to move.
Click on the “More Actions on the Reservation” button:
This button is located at the top right corner of the reservation screen.
Select the option “Change Group.”
Select how many people you want to move:
If it’s an individual reservation, you can choose to move only one person.
If it’s a group reservation, you can choose to move the entire group.
Choose the destination for the change:
Decide if you want to move the people to:
An existing group: Select a group that was already created.
A new group: Create a new group for these people.
Indicate if the change includes accommodation:
If the new group includes accommodation, select the appropriate option:
Existing allocation: Assign the people to an already available room.
New allocation: Create a new room setup.
No accommodation: If no accommodation is required, select this option.
Confirm the change:
Once all the steps above are completed, review the details and confirm the action.
What is this functionality for?
This option is useful for:
Moving people within the same experience (e.g., reassigning rooms).
Transferring individuals or entire groups from one experience to another.
With this guide, you should be able to make experience changes quickly and effectively. If you have any questions, please contact our support team.