From Mygocu, you have the possibility to communicate bidirectionally with the attendee or traveler in 4 different ways:
Communication through each trip's landing page
Communication through each trip's landing page
Every time you create an experience, trip, or event, a landing page is generated where you can insert a video of previous trips, a summary of the same event from last year, or a preview of the theme of the experience that travelers will enjoy.
Additionally, you can highlight key messages or provide relevant information about the trip in a descriptive text, like the one you can see in the image below.
You will be able to create an itinerary with images and descriptions of the activities or the agenda for each day of the trip or event.
Communication through emails sent from Mygocu
Communication through emails sent from Mygocu
Within the communications through emails sent from the platform, we have transactional emails and the mailing functionality for bulk sends.
Both types of communications are sent with a personalized template featuring the branding of the organizing brand of the trip or experience.
Transactional emails are sent automatically every time a user performs a commercial transaction, such as making a purchase, paying for a reservation, or requesting a password change.
Mailing is the functionality developed by Mygocu to send bulk emails to users who have registered for a trip. The email can include a personalized message from the organizer to a list of attendees who meet certain criteria, such as: "has not paid the reservation in full," "has not purchased travel insurance," etc.
Communication from each user's profile
Communication from each user's profile
In each user's profile, you can attach a document such as a voucher, a QR code, or an informational document.
Chatbot
Chatbot
The attendee of the trip or event can resolve any questions they have with the trip organizer through the chatbot. This functionality is available if the communication module is included in your plan.