We’re excited to announce the launch of our redesigned claim experience, created with one goal in mind: making your life easier. Based on your feedback, we’ve introduced a host of updates to streamline the process and give you more control when submitting claims. Here’s a closer look at what’s new!
What’s Changed?
1. Multi-Expense Submission Made Simple
Say goodbye to submitting one expense at a time! The new claim experience allows you to submit multiple expenses in one go, as long as they are for the same patient and benefit year. You’ll now have up to 10 spots for expenses per submission, each with the ability to upload up to 5 attachments. This is perfect for grouping related claims, like multiple receipts for a single category or all your family’s claims for the month.
2. Cleaner and More Intuitive Interface
We’ve given the claims portal a modern facelift to make navigation simpler and more intuitive. Whether it’s selecting claim categories or uploading attachments, the process is now visually clearer and easier to follow.
3. Streamlined Documentation Upload
Need to attach receipts or other supporting documents? The updated system supports drag-and-drop functionality and clearer file type guidelines, so you know exactly what’s needed and can get it done in a snap.
Why You’ll Love the New Claim Experience
Faster Submissions: Fewer clicks, fewer uploads, and less hassle.
More Flexibility: Submit up to 10 expenses in one claim with multiple attachments.
Improved Clarity: Understand exactly what’s needed at each step.
Greater Control: Track your progress and submit with confidence.
Getting Started
Ready to try it out? Simply log into your account and start your next claim. Our revamped process is designed to be so user-friendly, you’ll wonder how you ever managed without it!
Your Feedback Matters
This update wouldn’t have been possible without your input. We’re committed to continuously improving your experience, so if you have any thoughts or suggestions, don’t hesitate to share them.
We can’t wait for you to experience the new claims process—it’s faster, smarter, and built just for you!