We’ve got you covered no matter what you need! Here’s how you can get in touch:
For General Questions
Hop onto Live Chat, where you can get instant help from our AI agent, Sage, or one of our awesome human agents. It’s faster than a phone call—and just so you know, we don’t have a call centre because chat lets us respond to you quicker and more efficiently.
Check out our Help Centre for answers to common questions: Help Centre.
For Claim Adjudication Questions
Reach out directly to our adjudication team at adjudicator@getmyhsa.com.
For Platform, Plans, or Anything Else
Email us at support@getmyhsa.com, and we’ll be happy to assist!
Whether you prefer chatting with Sage, connecting with our team, or browsing the Help Centre, we’re here to help—no phone call needed!
Are you an employee looking to contact your company's Plan Administrator? Check out this article on how to locate that information, here.
Are you a Plan Admin looking to contact your Advisor? Check out this article on how to locate that information, here.