We’ve got you covered no matter what you need! Here’s how you can get in touch:
For General Questions
Hop onto Live Chat, where you can get instant help from our AI agent, Sage, or one of our awesome human agents. It’s faster than a phone call—and just so you know, we don’t have a call center because chat lets us respond to you quicker and more efficiently.
Check out our Help Centre for answers to common questions: Help Centre.
For Claim Adjudication Questions
Reach out directly to our adjudication team at adjudicator@getmyhsa.com.
For Platform, Plans, or Anything Else
Email us at support@getmyhsa.com, and we’ll be happy to assist!
For Plan Administrators with Questions About Plan Design
It’s best to reach out to your Advisor for assistance with your plan design or any related inquiries. If you don't know who your advisor is, you can check your Plan Administrator Dashboard under "Plan Information". Still need help? Let us know, and we can grab their contact information for you!
Whether you prefer chatting with Sage, connecting with our team, or browsing the Help Centre, we’re here to help—no phone call needed!