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How to Claim Costs for Attendant Care and Care in Facilities using myHSA
How to Claim Costs for Attendant Care and Care in Facilities using myHSA
Danielle Constantine avatar
Written by Danielle Constantine
Updated over 5 months ago

When it comes to medical expenses, claiming for attendant care and care in certain types of facilities can be crucial for those who require additional support. Using your myHSA account, you can ensure that these necessary expenses are covered. Here's a guide on how to navigate this process effectively:

Eligible Medical Expenses

According to the CRA, eligible medical expenses may include costs paid for:

  • Attendant care

  • Care in facilities such as nursing homes, group homes, schools, and institutions

What Constitutes Attendant Care?

Attendant care involves services provided by an attendant who performs personal tasks that a patient is unable to do for themselves. These tasks may include:

  • Meal preparation

  • Maid and cleaning services

  • Transportation

  • Personal services such as banking and shopping

  • Providing companionship

It's important to note that if a person is employed as a single service provider (e.g., only providing maid and cleaning services or only transportation), this would not qualify as attendant care. The attendant must perform multiple personal tasks.

Steps to Claim Attendant Care and Facility Care Costs Using myHSA

  1. Gather Documentation:

    • Obtain receipts for all expenses related to attendant care and facility care.

    • Ensure receipts include the dates of service (duration of stay), description of services, and proof of payment, Patient name, and facility/practitioner information

  2. Get a Doctor's Letter:

  3. Submit the Claim on myHSA:

    • Log in to your myHSA account at myhsaaccess.com

    • Go to the "Make a Claim" section and select the category "Miscellaneous Allowable - Under paragraph 118.2(2)(a) an eligible medical expense includes an amount paid to a medical practitioner, dentist or nurse or a public or licensed private hospital for medical or dental services provided to the patient.”

    • Upload the receipts and the doctor’s letter of medical necessity.

  4. Ensure Accurate Information:

    • Double-check that all information is accurate and that all required documents are included.

    • If you're unsure about the category, don’t worry—myHSA adjudicators will review and adjust the claim to ensure it is reported correctly.

  5. Track Your Claim:

    • Monitor the status of your claim through your myHSA account on the "View Claims" tab

    • If additional information is needed, you will be notified.

Questions? Reach out to us via email at support@getmyhsa.com or open a live chat! We are happy to help.

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