Our system requires an email address for every employee. The below Article explains why that is.
Secure Login Username: The email address serves as the employee's secure login username, ensuring that each employee has a unique identifier to access their account.
Welcome Email: Upon invitation, the employee receives a welcome email containing important information about their account and benefits. This email guides them through the initial setup process.
Claim Information and Updates: Most claim-related information, updates, and notifications are sent via email. This ensures timely communication and helps employees stay informed about their benefit claims.
Mandatory Requirement: Without an email address, an employee cannot be added to myHSA. The system is designed to use email as the primary means of communication and verification.
What If an Employee Doesn't Have an Email Address?
If an employee does not have an email address, they cannot be set up in the myHSA system. However, employers have the flexibility to use either the employee's work email or personal email for account setup. This allows employees to choose an email address that they regularly check and prefer for receiving communications.
Questions? Reach out to support@getmyhsa.com or open a live chat with us in the bottom right hand corner