Overview
In one-by-one receiving, every scan counts as one unit and receivers don’t type quantities. This avoids counting mistakes for small, high-value or serialized items. The flow is the same as Receiving by Purchase Order (Mobile), except for how quantities are counted.
When to use it
Items must be counted one at a time, for example electronics or serialized goods.
You want to avoid quantity entry mistakes at the dock.
Prerequisites
The PO type has Allow One By One Receiving turned on. See Purchase Order Type Creation.
Receive one by one
1. Select the PO and the location
Open Receiving, select the PO and confirm the receiving location as in the standard flow. You can receive into the location, into an LP or onto a parent LP. Because the PO type has Allow One By One Receiving on, receiving runs one by one.
2. Scan each unit
Scan the product. Each scan adds one unit to the line and the counter goes up by one. Keep scanning until the line is complete, then scan the next product.
💡 The PO summary at the top loads only when you expand it. This keeps scanning fast.
3. Finish
When all lines are received and the PO type has Auto Complete Purchase Order on, the PO is completed when the last unit is scanned and a success message appears.
What can appear on a scan
Situation | What happens | Example |
The product tracks lot, expiry date or production date | The attributes sheet opens on every scan. With Auto Fill Attributes on Receiving, the values on the PO line are filled in. Receiving-only attributes are asked in the same way | LOT-A, 2027-03-31 |
The same product is scanned again | Check Use these attributes for this product until another product is scanned in this PO before saving, and the sheet is skipped for the next units of that product. Scanning a different product clears the saved values | 12 units of LOT-A scanned without reopening the sheet |
The product is serial-tracked | A serial number is asked for every unit | SN-0001, SN-0002… |
The client uses receiving verification and the product is missing dimensions, weight or volume | The check runs before the unit is counted. In Warn mode tap Continue Receiving Anyway, and check Don’t show this again until a different product code is scanned in this receiving flow to skip the warning for the next units. In Prevent mode enter the attributes or tap Cancel. Cancel doesn’t receive the unit | Weight missing on the scanned pack type |
For receiving verification, see Handling Missing Physical Attributes During Receiving.
Damage
Report damaged units from the 3-Dot menu, see Report Damage When Receiving (Mobile). Damaged units count toward the received total, so the PO can complete with a mix of good and damaged units.
Example: A line of 5 units is received as 3 good units and 2 damaged units. The line is complete, and with Auto Complete Purchase Order on the PO is completed.
Not available in one-by-one receiving
Taking product photos.
Edit Physical Attributes from the 3-Dot menu. The receiving verification pop-up still lets you enter missing attributes.
Common questions
Why does the attributes sheet open on every scan? In one-by-one receiving each scan is a separate receipt. Check Use these attributes for this product until another product is scanned in this PO to reuse the values for the next units of the same product.
Why can’t I add photos? Photo capture isn’t available in one-by-one receiving. Use a PO type without Allow One By One Receiving if photos are needed.
How do I receive one by one only for some POs? Use a PO type with Allow One By One Receiving on for those POs, and another PO type for the rest.