Overview
Mobile receiving lets receivers scan a purchase order (PO), the receiving location and each product at the dock, so Logiwa IO records exactly what arrived. This article covers the standard flow. For cross-dock POs, see Cross-Dock Receiving (Mobile). To receive a whole PO from the web without scanning, see Receive a Purchase Order (Web).
When to use it
Goods have arrived and need to be checked against the PO.
You need to capture lot, expiry date, production date, serial numbers, photos or damage at the dock.
You receive a PO in several parts.
Prerequisites
The PO is Pending or Started.
Your user has access to the PO’s client.
Screen defaults are set in Mobile Screen Configuration: Receiving.
Receive a purchase order
1. Select the PO
Open Receiving from the main screen. Choose Scan or Enter PO and scan or type the PO code, or choose Search & Select PO and search by PO code or vendor.
Only Pending and Started POs are listed, also when you search. If the PO belongs to a client your user can’t access, Logiwa IO shows “You don’t have any access to complete process for the related order’s client”.
2. Confirm the receiving location
Scan or enter the location where you receive, then choose whether to receive into the location, into an LP or onto a parent LP. For LPs, see Receiving to an LP or Parent LP (Mobile).
💡 If the PO type is cross-dock, the cross-dock flow opens instead. If cross-dock was turned off on the PO type, the standard flow opens.
3. Select the product
Use Scan or Enter Product to scan the product barcode or type the SKU, or Search & Select Product to pick a line from the PO. GS1 and custom barcodes are read too, see GS1 and Custom Barcode Parsing.
Depending on the product and settings, Logiwa IO then asks for more:
Several SKUs with the same barcode: pick the right SKU from the list.
Lot, expiry date or production date: enter them if the product tracks them. With Auto Fill Attributes on Receiving on the PO type, the values on the PO line are filled in, see Auto Fill Lot, Expiry, and Production Date During Receiving.
Receiving-only lot, expiry or production date: the values are saved to Receiving History, not to inventory, see Receiving-Only Lot, Expiry, and Production Date Tracking.
Missing dimensions, weight or volume: if the client uses receiving verification, a pop-up asks for them, see Handling Missing Physical Attributes During Receiving.
Serial numbers: the Serial Numbers Required sheet opens. A serial number that doesn’t match the configured format turns red and an error message appears.
4. Receive the quantity
Enter or scan the quantity and tap Receive. You can receive a line in full or in several parts.
The 3-Dot menu also offers:
Report Damaged Product, see Report Damage When Receiving (Mobile).
Edit Physical Attributes to update the dimensions, weight and volume of the scanned pack type. It needs the Edit Product Physical Attributes permission and is available only in this standard flow.
Product photos. They’re required if the PO type has Mandatory Photo Capture During Receiving, see Capture Product Photos During Mobile Receiving.
5. Finish
A summary appears under Last Operation. Scan the next product to continue. When all lines are received and the PO type has Auto Complete Purchase Order on, the PO is completed and a success message appears.
💡 With Suggest Putaway Location on, you can put the stock away straight after receiving, see Suggest Putaway Location When Receiving (Mobile).
Reading the counters
Counter | What it shows | Example |
SKU | PO lines fully received / all PO lines | 0/2: none of the 2 lines is complete yet |
Total Quantity | Units received / units ordered on the whole PO, in UOM (base units), even for lines ordered in cases | A PO with 2 cases of 6 and 3 units shows 7/15 after 1 case and 1 unit are received |
Completion is checked line by line, in UOM. Receiving single units against a line ordered in cases doesn’t complete the PO early, and damaged quantities count toward the received total.
Products that aren’t on the PO
A product that isn’t on the PO can be received only when the PO type has both Allow Exceed Quantity and Allow Update When Started turned on. The product is then added to the PO as a new line. This applies to Pending and Started POs.
PO type settings | Result | Message |
Both on | Received; a new line is added to the PO | — |
Allow Update When Started off | Blocked | “Product or product pack type doesn’t belong to PO. Please check the entered data.” |
Allow Exceed Quantity off, Allow Update When Started on | Blocked | “You cannot add product for this PO Type” |
See Purchase Order Type Creation for these settings.
Common questions
Why can’t I find my PO on the device? Only Pending and Started POs are listed. A Completed or Cancelled PO doesn’t appear, even when you search for it.
Why does Total Quantity show more units than the PO lines? It counts in UOM. A line of 2 cases of 6 counts as 12 units.
Can I receive part of a line now and the rest later? Yes. Receive what arrived now. The PO stays Started, and you can select it again later to receive the rest.