Logiwa's Packing Station supports a variety of operations to help streamline your warehouse operations. These include packing single and multi-item orders, creating and printing labels, no-touch packing, and many other features. To learn more, click to view one of the sections below.
This screen determines access by verifying user's warehouse permissions but does not control by client.
For information on using scales during packing, see our guide to this add-on feature.
Packing Single-Item Orders
Packing Single-Item Orders
You can pick single item orders into a tote/bin/pallet, an LPN, or a location during the Pick to Location process.
Based on how the job was picked, you can either use Scan a Tote or Scan a Location.
Once the tote/location is scanned, the system shows how many orders exist in the scanned tote/location.
After scanning a product, the system will find the order code that the product belongs to.
From this screen, select the package type, enter the weight, and select the carrier and shipping service.
Click the Complete & Print button to complete packing.
Once packing is completed for the order, you can scan another product to pack another single item order in this tote.
Note: If the scanned product is the last product left in the tote, then the user can scan another tote/location to do packing for another job.
Pack Multi-Item Orders
Pack Multi-Item Orders
Since the multi-item orders are picked to totes during Pick and Sort, you can simply use the Scan a Tote button to proceed.
Once the tote is scanned, since there is only one order in the scanned tote, the products in the order will be listed.
From this screen, select the package type, enter the weight, and select the carrier and shipping service.
Click the Complete & Print button to complete packing.
Once packing is completed for the order, you can scan another tote to pack another multi-item order.
Report Issue for Orders with Problems
Report Issue for Orders with Problems
For orders that have some sort of issue (a damaged product, for example), the Report Issue option can be used.
While packing, from the bottom right side of the screen, click on Other Actions to find the Report Issue button.
On the pop-up that is displayed, add an issue reason and issue note, then select a location to transfer the location to.
Once this operation is done, the system generates an issue label that shows the Job Code, Order Number, and Issue Reason.
The shipment order’s status then becomes Open and the Issue Reason and Note are logged in the Transaction Notes field in Transaction History Report.
Generate and Print Labels
Generate and Print Labels
If there is at least one carrier set up for the account, a label printer connected to the computer, and the Logiwa printer services have been downloaded, once the user clicks the Complete & Print button, the shipping label will be generated and printed directly from the label printer.
Generate Multiple Labels for One Order
Generate Multiple Labels for One Order
If more than one shipment packages will be shipped for the order, you can click on Close Pack once the package is physically full. You can then move on to the next shipment package. Once you finished packing all shipment packages, Complete & Print button will print labels for all shipment packages in that order.
Reprint Labels
Reprint Labels
Once the packing for an order is complete and the shipping label is generated, if there is a technical issue with the printer or the label is not legible enough, you may need to reprint a label.
To reprint, navigate to the Last Packed Order section of the Packing screen, which shows the last packed order's number.
From this section, reprint the label using the Reprint Label button.
Please note that this will not create a new label; rather, it will reprint the same label with the same tracking number.
Print Attached Labels
Print Attached Labels
If there is a label attached to a shipment order that is being packed, the Carrier and Shipping Option fields will be grayed out.
Instead, you will see a Label Uploaded note, along with the number of shipment labels that were attached, shown in parentheses as seen in the screenshot below.
Shipping Box Suggestions
Shipping Box Suggestions
If the Enable Package Suggestion parameter is enabled at the Packing Settings screen, the system will suggest a shipment package type during packing, based on the comparison between the product dimensions and the shipment package type dimensions that have been defined in the account.
Please note that the dimensions of the product and the type of shipment package must be entered in the respective Product and Shipment Packages screens.
The Package Type dropdown will be filled out automatically at the Packing Station.
By clicking on the Box icon, you can see how the product(s) should be placed within the shipment package.
Download Documents on Orders from the Packing Screen
Download Documents on Orders from the Packing Screen
Attached documents, as well as other available documents (either those created from the Printouts screen or default printouts), can be viewed by selecting the the Other Actions > Print Actions button.
Select the document to be downloaded and press the Download button to proceed.
No-Touch Packing
No-Touch Packing
Once all products have been packed, the shipment package has been selected, the weight has been entered, and the carrier/shipping service has been selected, the Complete & Print button will become active. It can be selected manually.
The activated Complete & Print button can also be triggered by scanning a barcode with this text:
fire_complete_by_barcode
This will trigger Complete & Print button and complete packing without further manual input.
Pack Without Label
Pack Without Label
Once all products have been scanned correctly, the shipment package has been selected, and the weight has been entered, you can only complete the packing tasks for the order without getting a shipping label by clicking the Pack Without Label button in the Other Actions dropdown.
Note: If Disable Packing Without Label parameter is enabled in the Packing Settings screen, this function will not be available for the user.
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