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Report Missing Items When Picking (Mobile)
Report Missing Items When Picking (Mobile)

Guide to report missing products during picking

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Written by Stephanie Kelley
Updated over a week ago

The Report as Missing functionality is a solution to the picking discrepancies that may arise during daily operations. In Logiwa, rather than halting the picking process, this function can be used from the the Picking screens. In the event that a user is unable to locate a product at the designated task location, they can use this feature to report the issue, allowing for the necessary actions to be taken.

Step-by-Step Guide

  • When a missing item is discovered during picking, click the 3-Dot menu at the bottom of the screen.

  • From the Report & Edit menu, select Report Missing Product.

  • Then, Report as Missing bottom sheet will pop-up. From here, you can:

    • View the current stock quantity.

    • See the source location/LP the system has for the item.

    • Use the Actual Qty field to add the physical quantity for the product that is available in this location/LP.

  • You will receive a confirmation message when the missing items have been successfully reported.

Missing Log Report

Visit the Missing Log screen to view the report on missing items.

Each available column is explained below:

Report Columns

Explanation

SKU

SKU of the product that was reported as missing.

Wave ID

Wave ID of the Job Code in which the product was reported as missing.

Job Code

Job Code in which the product was reported as missing.

Shipment Order Code

Shipment Order Code to which the missing product belongs.

Product Name

Name of the product that was reported as missing.

LPN

Source LPN of the picking task (can be null)

Missing Pack Quantity

Shows the quantity that was reported as missing.

Location

Source Location of the picking task

Inventory Quantity

Quantity for this product that was shown in inventory.

Entry Date

The date-time stamp when the user reported the product as missing.

Entered By

User who reported the product as missing.

Warehouse

Warehouse where the product was reported as missing.

Client

Client of the product that was reported as missing.


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