How audio works during a Nearo session

Audio in Nearo is live and two-way. Your microphone sends audio to the other participant, and your speakers or headphones play their audio back to you.

Adjusting your audio before you enter a session

You can set your microphone and speaker before the other person can hear you.

As a host, adjust your audio after you open your Room and before you admit a guest.
As a guest, adjust your audio before you join a Room through the web.
As a guest, click Join Room when you are done to enter the Room.

Adjusting audio during a call

When you are already in a live session, you can manage audio from the call controls.

Click the microphone icon to mute or unmute yourself.
Click the down arrow next to the microphone icon to change your microphone or speaker.

This is helpful if you plug in headphones, switch microphones, or need to adjust settings without leaving the session.

Adjusting audio in the Nearo desktop app

You can control your audio directly from the Nearo desktop app before or during a session.

Find the Audio button with a microphone icon.
Click the microphone icon to mute or unmute yourself.
Click the down arrow on the Audio button to choose a different microphone or speaker.

Your selected microphone and speaker will be used for Nearo sessions until you change them again.

Sharing your computer's audio

When you share your screen, you can also share your computer's audio, so the other person can hear the sound from a video playing on your end.

The box next to Share system audio is checked by default when you click Share Screen.
Uncheck it before choosing a screen if you do not want your computer's audio shared.

For the full steps, see Using screen sharing in Nearo.

When to check your audio settings

You may want to review your audio settings if:

The other person cannot hear you.
You cannot hear the other person.
You are using a new microphone, headset, or speaker.

If audio issues continue after checking your settings, a device permission or connection issue may be the cause, and troubleshooting may be needed.

How audio works in Nearo