Skip to main content

Getting started with Nearo basics

Learn what Nearo is, how it works, and where to go next to start your first session.

Nearo is built for live, one-to-one instruction, and this article gives you a simple overview so you know what to expect and what to do next.

What Nearo is

Nearo is a platform designed specifically for one-to-one remote tutoring and instruction.

It focuses on real-time interaction between two people, rather than large group meetings or webinars. This makes it well suited for teaching, guided practice, and personalized support.

Nearo is commonly used for:

  • Academic tutoring

  • Skill-based lessons

  • Guided practice and feedback

  • Remote instruction that benefits from screen sharing or hands-on help

How Nearo works

Tutors and teachers use the Nearo desktop app for better performance and reliability during live sessions. Students and other guests can join a Room from a web browser, with nothing to install.

Sessions happen in real time and support:

  • Audio and video

  • Screen sharing

  • Remote control, when active

There are two ways to connect in Nearo: Rooms and Calls.

Rooms in Nearo

A Nearo Room is a personal session space that every teacher and admin has by default.

  • Hosts open their Room from the Nearo desktop app: sign in, then click the blue Open my room button at the bottom of the My room card at the top of the home screen

  • Guests join using a shared Room link — no account or app required

  • Guests can join from any device, including phones, tablets, and Chromebooks

  • Guests wait until the host admits them before the session begins

Calls in Nearo

A Nearo Call is a direct call between two teammates using the Nearo desktop app.

  • Calls are placed from the desktop app to a teammate listed under Call a teammate, the last section of the home screen

  • Both people need the desktop app installed and need to be signed in to Nearo

  • Calls cannot be placed or received from a browser

Who uses Nearo

Nearo is used by:

  • Students and guests joining sessions

  • Individual tutors and teachers

  • Schools and tutoring organizations

Your role affects how your account is set up and how you connect, but all participants have access to the same core session tools once a session begins.

What you can do in a session

During a Nearo session, you can:

  • See and hear each other using audio and video

  • Share your screen (hosts, Call participants, and guests who join from the Nearo desktop app)

  • Use remote control to interact with the shared screen

  • Chat with the other person using the built-in chat window

  • Draw on the shared screen using the drawing tools

  • Write and draw together in a shared notebook that saves automatically

  • Switch features on or off as needed

Each of these features is explained in more detail in the Audio, Video & Chat, Screen Sharing, and Notebooks sections of the Help Center.

What you need to get started

To host a Room or use Calls, you need:

  • A Nearo account

  • A supported Windows or macOS computer

  • A working microphone and camera

  • A stable internet connection

To join a Nearo Room as a guest, you only need a Room link, a browser, and an internet connection.

How to get started

To begin using Nearo as a host:

  • Download and install the Nearo desktop app from the Nearo Dashboard: sign in there, then find the Download the Nearo App card in the right-hand column of the page (below My Roster in a narrow window)

  • Sign in to the Nearo desktop app by clicking Sign in on the first screen, Welcome to Nearo (it is below Join a Room). To confirm your role, open the Dashboard and click the organization switcher at the top of the sidebar on the left; your role (Admin, Teacher or Student, or Host or Guest) is beside the organization's name

  • Open your Room with Open my room, or call a teammate under Call a teammate, both on the home screen of the desktop app

If something is not working as expected, use the search bar in the Help Center to find relevant articles and fixes.

Did this answer your question?