When you join a Nearo session from an iPad or phone, you can watch the shared screen, zoom in on it, control it by touch and draw on it.
Viewing the shared screen
On an iPad in landscape, the shared screen fills the main area and the video tiles sit in a strip beside it.
On a phone, the shared screen fills the whole screen and the two video tiles become small thumbnails, starting in the top left, that you can drag anywhere. Tap Hide in the top right corner of the screen to remove them. The same spot then reads Show, which brings them back.
Until the picture arrives, the shared screen area reads "Loading [name]'s screen…", with the sharer's name in place of [name].
If the call drops, the last picture stays and the area reads "Reconnecting…" and "[Name]'s screen will come back on its own." You do not need to do anything. If your page reconnects, the shared screen and remote control also come back on their own.
If the person sharing shows only one window, you see just that window, with black space around it. If they minimize it or move it away, you see the last picture with a message such as "[Name]'s shared window is minimized". The picture comes back on its own when they open the window again.
Zooming in
Pinch to zoom in on the shared screen, and use two fingers to move around the zoomed picture.
While you are zoomed in, a badge showing the zoom level, such as 2.5x, appears in the bottom right corner of the shared screen, just above the Direct Touch and Trackpad buttons. Tap it to return to the full view.
Zooming only changes your own view. Nothing happens on the other person's computer.
Controlling the shared screen
While remote control is on, a small floating toolbar in the bottom right of the shared screen offers two ways to control the other person's computer.
Direct Touch (the hand icon) is the default and makes the shared screen work like a touch screen. Tap to click, double-tap to double-click, press and hold to right-click, drag to click-and-drag, and drag with two fingers to scroll.
Trackpad (the pointer icon) makes the shared screen work like a laptop trackpad. Slide a finger to move the pointer and tap to click where the pointer is.
Your choice is remembered the next time you join from that browser.
When you are zoomed in, two fingers move your view instead of scrolling the other person's screen.
ℹ️ If the shared screen shows "Remote control disabled" in its top left corner, the person sharing has turned remote control off. You can still watch, but you cannot click, type or draw.
Typing on the shared screen
Tap Open Keyboard (the keyboard icon) in the floating toolbar to bring up your device's on-screen keyboard. What you type goes to the other person's computer.
If the person is sharing one window, what you type reaches only that window.
The keyboard button is hidden on an iPad that has a mouse or trackpad attached.
To remove the keyboard button, tap the three dots at the right end of the controls bar, the dark gray strip along the bottom of the screen, next to the red End Call button, and choose Disable Floating Keyboard. Choose Enable Floating Keyboard in the same menu to bring it back.
Drawing on the shared screen
Tap the pencil (Draw on screen) beside the keyboard button in the floating toolbar. Color dots and a trash can open beside it. Pick a color, then draw with one finger or an Apple Pencil.
Two fingers zoom instead of drawing, so draw with a single finger.
Once you use an Apple Pencil, fingers and a resting palm no longer draw.
Tap the trash can (Clear my drawings) next to the color dots to remove your drawings, and tap the pencil again (Stop drawing) to go back to controlling the screen.