How to effectively set up and manage campaigns in Nedzo AI for automated calling and follow-up with contacts:
Key Steps
Give the campaign a name.
Select an agent.
Set a safety threshold for daily minute usage.
Assign a contact list.
Choose specific days for calling and calling hours.
Click finish to launch the campaign.
Campaign Execution:
Netzo AI will start calling contacts within a few minutes of launching the campaign.
Prioritize contacts with the least amount of attempts.
Call between 150 to 200 prospects per hour.
Follow up with each contact up to 25 times or a maximum of 25 attempts.
Immediate Call Setup:
Use a webhook for immediate calls to new leads.
Create a workflow to call the lead right away, then wait and add them to a contact list.
Monitoring Metrics:
Track total dials, no answers, pickups, outcomes, and cost per outcome.
Monitor spending and outcomes to optimize campaigns.
Cautionary Notes
Ensure that the contact list has active contacts to avoid dialing issues.
Monitor campaign costs to avoid exceeding allocated minutes.
Check for proper agents and list connections before launching a campaign.
Tips for Efficiency
Use webhooks for immediate calls to new leads.
Set specific calling days and hours to optimize contact reach.
Regularly monitor metrics to assess campaign performance and adjust strategies accordingly.