One of the strongest communication tools within 'Donor Management' that can help you reach your audience is 'Direct Mail'. These communications allow you to send physical letters to your donors and community.

Direct mailings can be used for various reasons, such as sending physical newsletters or appeals to less tech-savvy contacts or sending year-end tax-related documents for a donor's records.

Similarly to their 'Email Blast' counterpart, 'Direct Mail' can be customized to include images or other organization-specific features (such as a letterhead.)

From your 'Donor Management' Dashboard, click 'Contacts' in the left navigation menu. While on the main landing page, search for your supporter by name, e-mail, phone, address, or city.

Once you click on the contact record for that supporter, you will be taken to an "overview" page for them.

Scroll down to the 'Communication' section, and click the 'Add' button to expand a drop-down list. From there, select the 'Direct Mail' option.

You will be directed to the 'Direct Mail' page - click the 'Add Direct Mail' button in the upper right corner of your screen.

Follow the instructions to move through the 'Create a Direct Mail' onboarder.

Finally, review your mailing before generating your label (if you selected a 'Label Type' in Step 3) and letter. You can view your drafted communication on the left side of the page or click the 'Download Preview' button to ensure everything appears correctly and edit if need be!

If you are satisfied with your mailing, click the 'Generate 1 & 1 Label' button!

Note: If you are not using mailing labels, the button will read, 'Generate 1 Letter'.

Your mailing will now reflect as 'Processing' on the 'Direct Mail' page.

An e-mail notification will automatically be sent to you once your mailing is ready to download.

When you log back into 'Donor Management', you can download a .pdf file of your mailing from the 'Direct Mail' page that you can print and send out!