Our FREE Certification Program is designed to help Administrators master the features and capabilities in Network For Good that drive your organization towards achieving your goals.
This program is an excellent opportunity to level up your skills, get recognized for your expertise, and take your career to the next level. Click the questions below to learn more.
How is the exam administered?
How is the exam administered?
The self-pace exam consists of 50 multiple choice questions. Examinees will receive their score upon completion of the exam and those who pass with 90% or higher will receive a Certification Badge within 48hrs via email.
If an examinee receives a score of 89% or less, they can retake the exam after a 7-day wait period. Examinees may retake the exam up to 2 times.
Once certified, Administrators are expected to maintain their certification by completing the 5 – 10 question Re-certification exam, administered biannually. This re-certification exam assesses your knowledge on new releases that have rolled out over the last 6 – 9 months.
How do I prepare?
How do I prepare?
To help Administrators prepare for the certification exam we offer a FREE Network For Good Certification Exam Prep Class that covers:
An overview & expectations of the exam
A review of the competency categories
An outline of the Recommended Refresher Trainings
Any additional questions in an open Q&A session
Click here to register for an upcoming session.
What topics does the exam cover?
What topics does the exam cover?
The exam covers features under the following categories:
Admin Workflow
Donor Management
Communications
Filters & Exporting
Fundraising Pages
How do I get access to the exam?
How do I get access to the exam?
The exam will be administered inside the Bonterra Academy LMS and requires users to create a free account to access it. Click here for step - by - step instructions on how to sign - up.
Will I receive a Certificate?
Will I receive a Certificate?
Within 48hrs of successfully passing, Examinees will receive an official badge via email from Credly (our badge issuing partner). Once you accept your badge you can easily share it on LinkedIn, in your emails, and other relevant spaces.
How do I accept my Badge?
How do I accept my Badge?
Your certification badge will come in an email from Bonterra via Credly at this email address: admin@credly.com. We recommend adding this email address to your contacts so your badge doesn't end up in your junk mail folder. You can click here for a step by step guide on how to accept your badge.
How long is my certification valid?
How long is my certification valid?
Once certified, Administrators are expected to maintain their certification by completing the 5 – 10 question Re-certification exam, administered biannually. This re-certification exam assesses your knowledge on new releases that have rolled out over the last 6 – 9 months
Help, I never received my badge!?
Help, I never received my badge!?
If it has been more than 48hrs since you've successfully passed the exam and you did not see your email from Bonterra via Credly in your inbox, please check your junk mail (or promotions folder for GMail users) for an email from admin@credly.com.
If after searching you still do not see the email containing your badge, please reach out to clienttrainingrequests@bonterratech.com so we can confirm your email address and re-issue your badge.
If you have more questions please email us at clienttrainingrequests@bonterratech.com.