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How do I start using Bonterra Que?

Updated this week

Bonterra Que is built specifically for nonprofit fundraising success. Using our curated coaching and fundraising best practices, immediately apply our tool's guidance to help launch a successful appeal! The best part? No setup is required!

Step 1: Navigate to your Dashboard

Log in to your 'Donor Management' system (DMS) or 'Fundraising Pages' and navigate to your Dashboard.

Step 2: Click to activate Que

Click the 'Ask Que' button in the lower right corner of the page to start a conversation.

Step 3: Start chatting with Que

Select one of our existing prompts, or type in your question! Que will be able to provide consultation and guidance using our coaching and fundraising tools combined with your fundraising history.

Try asking:

  • “What’s the best appeal to run this month?”

  • “How did my last year-end appeal perform?”

Step 4: Additional actions within Que

When Que is activated, you can also take the following actions:

  • Start conversation: Click the plus sign to start or go back to your active conversation if you have opened any of the other actions.​

  • Access prior conversation history: The clock icon will show you all previous chats you have had with the assistant, so helpful information you have already researched is readily available.​

  • Rate, copy, & share: After each response from Que, you will find a set of icons that allow you to quickly interact with the content -​

    • Rate the response to let us know if it was helpful, using the 'thumbs down' or 'thumbs up' icons. Your feedback helps improve future answers.

    • Copy the response using the 'Duplicate' icon - perfect for pasting into documents or emails.

    • Click the paper airplane icon to share a response via email.

    These tools are designed to make it easy for you to engage with and share helpful insights from Que.

  • Close the Assistant: Click the 'x' to close your current conversation. You can access the Assistant at any time!

When working with Que, you may be directed to utilize or learn more about Bonterra's other fundraising products. For product-specific support or information, contact our Support Team!


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