Please Note: This article is intended for those organizations participating in our Jumpstart program; if you are not a member of this program, there may be certain elements of this recording and corresponding article that do not apply to your organization or onboarding process.
For "Jumpstarters" who may have questions about our data import process, we have created a short instructional video that walks through how to safely and securely prepare your donation data - as well as how to submit that information to our Data Import team.
If you have any remaining questions following this process, please e-mail nfg-data-import@bonterratech.com with the following information:
Organization name
What donor management and/or communications systems are you coming from?
What specific topics do you need assistance with?
If you are not a member of the Jumpstart program, please contact the Support Team prior to scheduling a call with the Data Import team; they may be able to assist you more quickly than if you were to schedule a call through the link above.