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Why have I been charged before the order is confirmed?
Why have I been charged before the order is confirmed?
Updated over a week ago

At the NOLD, our marketplace operates on a peer-to-peer model, where buyers request to purchase an item. Upon this request, the corresponding amount is temporarily blocked on the buyer's account. The seller is then required to confirm the order and proceed with shipping the item. Importantly, the blocked amount is only transferred to the seller once the buyer receives the item, confirms its condition, and completes the transaction.

This ensures a secure and transparent process, allowing buyers and sellers on the NOLD to have confidence in the reliability of the transaction. The temporary blocking of the amount serves as a protective measure until the completion of the entire transaction, aligning with our commitment to providing a safe and trustworthy marketplace experience.

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