Upload your media
Go to your Project page → Tap "Upload Media"
Upload each visual in the correct zone — if your Project has multiple types (Single Dish, Dish Composition…), separate zones appear for each
Drag and drop your files or browse from your device — no need to rename files before uploading
Check the counter on the right: it shows how many visuals are expected vs. uploaded.
⚠️ Do not edit your files before uploading. Editing or exporting removes the metadata (date, time, location) required for validation. Upload the original files directly from your camera.
Label every image
A label = the exact menu name of what's in the image.
✅ "Pad Thai" · "Margherita Pizza" · "Avocado Rolls"
❌ "IMG_001" · "Dish 1" · random descriptions
You can't confirm your upload until every required image has a label. Incorrect labels delay validation.
If an item isn't in the list, type the name manually and tap "+ Add" to create a custom label.
Hero Shot
The Hero Shot is the main visual of the Project — the leading image used on food delivery platforms. It's counted separately from standard dish images (e.g. 7 dish photos + 1 Hero Shot).
It must be clean, well-composed, and clearly highlight the main subject. Check your brief to confirm what it should represent.
Missing images
When fewer photos are available, upload only valid files and avoid duplicates. Then tap "Confirm Upload" and include the following in your comment:
The full name and phone number of the on-site contact who confirmed no additional photos were needed
A brief explanation of why photos or dishes are missing
The total time spent on-site, if applicable
Submissions without explanation are flagged by the Quality team. If the comment section is locked, re-upload a single photo to unlock it — even a duplicate works. The Project stays in pending until the explanation is provided.
Technical issues during upload
Contact Ocus Support immediately via the chat bubble — don't wait until after the deadline. Proactive communication is always taken into account.