What is a duplicate Project?
A duplicate Project is when the same restaurant appears twice on your map or in your Project list — with two different Project IDs, but for the same location and the same contact.
This is a platform issue — not something you caused.
What to do
If you notice a duplicate:
Confirm the date or schedule one of the two projects with the merchant.
On the second Project — tap "Can't Schedule Project" and add the duplicate Project ID in the comment field
Ocus will investigate and cancel the duplicate
Why this matters
Only one Project will be paid for — the duplicate will be cancelled.
⚠️ Do not upload the same media to both projects. Submitting identical content to two projects is considered fraudulent use of the platform. The duplicate Project will not be paid for and will be cancelled, regardless of the cause of the duplication.
What we're doing on our side
We have identified this issue, and a fix is currently in progress on the Product side to prevent duplicates from being created automatically.