Partner Restaurants – Photoshoot Preparation & Process
Guidelines for restaurant partners: preparing for the Session, readiness requirements, rescheduling, no-show policy, and what to expect before, during and after the shoot.
8 articles
Scheduling & Modifications
Before a project takes place
How a Project Is OrderedYou cannot place a photoshoot order yourself. Orders are placed exclusively by your Partner Platform (food app or Client) on your behalf.
How Is the Creator MatchedThis article applies to both Clients and Merchants.
Ocus matches a Creator to your location automatically. No action required on your end.
How to Reschedule a SessionThis article applies to both Clients and Merchants.
The date no longer works. Here's how to request a new one.
Before & During the Photoshoot
Checklist for a successful photoshoot
How to Prepare for the SessionThis article applies to both Clients and Merchants.
The Creator arrives at the scheduled time. If you're not ready, the session may not proceed.
Issues During the SessionSomething's going wrong on site. Find your situation below and act immediately.
What to Do If the Creator Doesn’t Show UpThe Creator is more than 20 minutes late or hasn't shown up. Here's what to do.
What to Do If the Pack Is Not CorrectSomething's missing or wrong with what was delivered. Here's how to get it resolved.
Choosing the Photos Before DeliveryBeing present during the session gives you control over the final result. Here's how it works.