On The Stage now offers Digital Wallet Tickets, making it easier than ever for your patrons to access their tickets with a simple tap. Designed for speed and convenience, these tickets can be added directly to Apple Wallet or Google Walletâno printing, no digging through emails. Itâs a sleek, secure, and sustainable way to enhance the theatergoing experience, helping patrons get to their seats faster and reducing box office stress.
đWalkthrough
Digital Wallet settings are available underneath the Marketing category on the side navigation.
When you click on the navigation, you will be led to the Digital Wallet Details page.
Click on the image uploader to upload an image.
When you click on this and upload a file, you'll resize your image into a square, which is optimized for Google and Apple wallet.
Click on Crop to save changes.
The image you uploaded is now in preview on this page.
Click on the Color bar to open up the color selector.
In the color selector, you can use the picker to choose from the color spectrum, or you can enter RGB, HSL, HEX numbers at the bottom of the picker.
Once you have picked a color, it updates in the preview.
Next, select if you would like your text to be Black or White.
Click Save on the righthand side to save all changes.
At the bottom of this page, there is an automatically generated Live Preview of the tickets as they will be seen on patron's devices.
Click on Event.
When a patron purchases a ticket, they will see two calls to action buttons in their confirmation email - Add to Apple Wallet and Add to Google Wallet. Patrons should add these passes to whichever device they intend to use when they arrive at the event.
Clicking the âAdd to ___ Walletâ button adds all tickets and add-ons from the order at once, even though each one appears individually in the device wallet.
When you click on Add To Wallet - your passes will be prepared.
This is the success message when your passes have been successfully prepared.
This is the screen on an Apple device where you can look at the passes you have added. Click Add in the top right corner to add to wallet.
If you buy an add-on - the background color of the digital wallet pass will align to the QR code colors, overriding any custom background color/text color your organization has set (see image below).
In this screenshot, because I bought an add-on AND a ticket - the button will appear as 'Add All' and on click, all passes associated with the order will go to your wallet.
