Adding extra products or services at checkout lets you:
Enhance the patron experience with options like parking, concessions, VIP experiences, or themed merch.
Boost your event revenue without raising ticket prices.
Customize offerings to match your productionâwhether itâs exclusive content, behindâtheâscenes access, or venue-specific extras.
đWalkthrough
Click on Additional Revenue and then Add-ons and Merchandise on the lefthand navigation menu to launch the add-on page.
Click on the red + button in the top righthand corner to create an add on.
This action will open up the Create modal. This is where to enter all of the information about your add-on so that customers know what is for sale and what they are purchasing.
Click on the dropdown under Select Production to choose which production this add-on is associated with. If you want the add-on to be for your organization versus a specific production, click on your organization name (Organization) at the top of the list.
Next, select the Item Category from the dropdown. This is a way to categorize what kind of item you are selling. Dropdown options include:
Alcohol
Concessions
Merchandise - At The Venue
Merchandise - Shipped
Parking
Other
If you wish to create merchandise that is sold and fulfilled by On The Stage, click Merchandise - Shipped. If you wish to sell merchandise you manage yourself, click Merchandise - House.
Name your item underneath Item Name. This is a name your patrons will see, so make sure it accurately describes what you have on sale.
Next, add a small paragraph describing your item under Item Description. This is also patron-facing. If there are any specific instructions or conditions, it is best to list them here.
Under Number Available, add the total inventory count for your item. Leave this blank if there is no limit.
Under Number Available Per Performance, add the total inventory count per performance for your item. Leave this blank if there is no limit per performance.
Under Minimum Count, add the minimum count that must be in a patron's cart in order to buy. (For example: for a 2-for-1 deal, make the minimum count 2.)
Leave this blank if there is no minimum count needed.
Under Maximum Count, add the maximum count a patron can have in their cart. (For example: if patrons cannot purchase more than 2 alcoholic beverages per show, make the maximum count 2.)
Leave this blank if there is no maximum count needed.
Enter the corresponding prices under Online Cost and In-Venue Cost.
Toggle the On Sale button to place the item on sale. If you do not do this now, you can manage the sale toggle on the main table.
On the right side of the modal, click Upload Image to attach an image to your item.
Preview your image after upload on the right side.
Once all of the data has been entered, click Create.
