Keeping your subscription offerings up to date is now easier than ever. We've introduced new renewal tools, bulk editing capabilities, and patron self-service renewal options to simplify preparing for a new season.

The latest subscription updates include:

Subscriptions can now automatically send renewal reminder emails to existing subscribers before their current subscription expires.

You can choose to send reminders:

To enable reminders:

Each renewal subscription is linked to an existing published subscription.

The mapped subscription:

Noteworthy: Membership renewal reminders continue to work as they always have. Memberships also include a new Include in Play option for marketing emails.

A new Play is available to help market your upcoming subscription season.

The Announce New Subscriptions Play:

A companion Play is also available for memberships.

This Play:

Because recurring memberships typically don't use promo codes, this Play does not support promotional offers.

When a patron has an eligible subscription to renew, they'll see a Renew Subscriptions button in their Patron Portal.

Subscriptions nearing expiration are also marked with an orange badge to make them easier to identify.

Selecting Renew Subscriptions automatically adds the new mapped subscription to their cart and begins checkout.

They'll first choose which subscriptions they'd like to renew before continuing to checkout.

Preparing next season's subscriptions is now much faster with the Renew Current Subscriptions workflow.

From the Subscriptions page, select Renew Current Subscriptions.

The workflow guides you through recreating multiple subscriptions at once while automatically carrying over most settings.

Select at least two published subscriptions to renew. Subscriptions that already have renewal mappings won't appear. If you're only renewing one subscription, you can continue using the Duplicate option from the Actions menu.

Most fields are pre-filled from the original subscription.

By default:

Use the Bulk Edit panel to update multiple subscriptions simultaneously.

For example, you can apply the same:

to every selected subscription with a single action. You can save your work as a draft at any time.

Assign performances just as you would when creating a subscription normally.

Performance assignments are optional for most subscription types and unavailable for Ticket Pack subscriptions.

Before publishing, you'll review:

The review screen also alerts you if:

If you've saved multiple subscriptions as drafts, you can edit or publish them together.

From the Draft tab:

Selecting Publish immediately publishes all selected subscriptions and displays a confirmation message.

Only active, published subscriptions that don't already have a renewal mapping are eligible.

Yes. At any point during the renewal workflow, you can save subscriptions as drafts and return later.

Each Play includes up to five subscriptions or memberships to help keep marketing emails concise and easy for patrons to read.