If no WiFi connection is available and you cannot establish a hotspot or access your Live Check In List using the data on your mobile device, we recommend that you print the Live Check In List and check guests in manually (offline) as they arrive at your venue. Here’s how:
Log into your ON THE STAGE dashboard.
Select Reporting Tab and click Legacy Reports.
Select the Event Check In Report.
Select the Production.
Select the Event date and time you want the list for.
Choose HTML, PDF, or Excel for the list format.
Push Generate.
Your report will automatically download.
🎭 Noteworthy: There is no limit to how many users can be active in the Box Office Portal or Live Check In List at once. Anyone who is logged in can use the tools and all devices will update in real time as transactions occur, provided they are connected to the internet.