Customer Support can help you with this! Please know a show is not unpublishable if there are already ticket sales.
Email us at customersupport@onthestage.com for assistance.
🎓 Recap of Unpublishing Your Site
To unpublish your site, you must contact customer support directly. Make sure there are no active sales or transactions on your site before requesting the unpublishing. Once customer support confirms the request, they will take down your site, making it inaccessible to the public. This process can be useful if you need to make significant changes or temporarily remove the site. When you're ready to republish, simply click the Publish button on the Show Details site.
🚀 Best Practices for Unpublishing Your Site
Check for Active Sales: Ensure there are no ongoing transactions or sales before requesting the unpublishing.
Contact Customer Support: Reach out to On The Stage's customer support team to initiate the unpublishing process.
Back Up Content: Save any necessary content or information before the site is taken down.
Use the Time for Updates: Take advantage of the downtime to update content, design, or features.