Need assistance setting up your Stripe account on the OTS website? Follow the link below for a step-by-step setup guide on how to connect Stripe with your OTS account.
For help activating your Stripe account, click on the link below. (It is important to activate your account so that you can receive your payouts!)
If you have any questions about Stripe and troubleshooting during your setup, please refer to the Stripe support and help center:
🎭Noteworthy: Any transactions processed prior to connecting your Stripe account will be paid out in the way designated prior to connecting.
If you already have a non-OTS Stripe account, please contact customersupport@onthestage.com or your Account Manager so we can assist you.
🎓 Recap of Setting Up Your Stripe Account
Navigate to On The Stage’s Stripe setup page and click the link to create an account.
Enter your email, business details, and banking information as prompted.
Verify your identity and submit the required documents.
Enable Two-Factor Authentication (2FA) for added security.
Once verified, your account will be connected, allowing for seamless ticket and donation transactions.