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Processing Mass Refunds and Converting Mass Tickets to Donations with Customer Support Help

Do you have a large group of refunds that needs to happen? Reach out to support or your account manager.

Updated this week

On The Stage admins now have the capacity to issue bulk refunds and bulk donations for you. Please reach out to your Account Manager and Customer Support to assist with this process.


🎓 Recap:

This article explains how to process mass refunds or convert multiple tickets into donations on the On The Stage platform. For large-scale requests, you must contact your Account Manager or Customer Support for assistance.

🎭Noteworthy: These actions cannot be undone and are considered final once authorized by your organization.

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