Before Publishing:
You can change the your show from general admission to reserved or vice versa before publishing on the Show Details page. Click the pencil icon net to Set-Up to adjust the show type. Don't forget to save.
After Publishing:
As long as you have not sold any tickets, Customer Support can help you with that! Please open up a support ticket.
🎓 Recap of Changing Show Setup (Reserved Seating ↔ General Admission)
On The Stage allows you to switch between Reserved Seating and General Admission (GA), but only before publishing your event. To do this, go to the Show Details section and update the Show Setup. Once an event is published, the show setup cannot be changed. If you need to switch after publishing, the only option is to create a new event with the correct setup.
🚀 Best Practices for Changing Show Setup
Decide Before Publishing: Choose the right setup during event creation, as changes aren’t possible after publishing.
Understand Your Audience’s Needs: GA offers flexibility, while Reserved Seating provides structure and assigned spots.
Double-Check Before Publishing: Review your show setup to avoid the need for later adjustments.