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Adding and Processing a Donation in the Box Office Portal
Adding and Processing a Donation in the Box Office Portal

Processing donations via the Box Office Portal is fast and simple! Follow the steps listed below

Abbey avatar
Written by Abbey
Updated over a week ago

In the Box Office Portal for your selected event, you will see an Add Donation box on the right hand side.

Enter the amount your patron would like to donate in the box and push Apply. Next, push the red Checkout button and select your payment method.

Next you will be prompted to fill in patron information and push the red Purchase button.

Your donation transaction is now complete.


🎓 Recap:

This article explains how to add and process donations within the Box Office Portal on the On The Stage platform. This feature allows box office staff to manually enter donations from patrons, ensuring all contributions are accurately recorded. Donations can be processed as standalone gifts or added alongside ticket purchases.

🚀 Best Practices:

  • Confirm Patron Information: Ensure donor details are correct before processing to maintain accurate records.

  • Process Payments Securely: Double-check payment details before finalizing transactions to prevent errors.

  • Issue Receipts Promptly: Provide donors with a confirmation email or printed receipt for their records.

By efficiently managing donations through the Box Office Portal, you enhance donor experience and ensure accurate financial tracking for your organization.

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