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Turning Presale Codes On or Off

If you have a presale code(s), only patrons with the code(s) will be able to access sales. General sales open the day your presale code(s) ends.

You can set up multiple pre-sale windows for a single production, giving you the flexibility to offer early access to different patron groups, monitor sales by cohort, and customize perks—without disrupting your current pre-sale or subscription setup.

👟Walkthrough: General Presale Code(s)

In the On Sale Date section General Pre-sale can be enabled. Once enabled you will see a general pre-sale message and a pre-sale window options.

🎭Noteworthy: Presale windows may overlap. This could be useful if you wanted to provide a pre-sale code to a visiting artist and one to a promoter to track sales from these two sources.

👟Walkthrough: Subscriptions and Memberships Presale Code(s)


You can now use pre-sale windows for subscriptions and memberships to give early access to packages using a pre-sale code. This allows you to offer existing subscribers the opportunity to purchase next season’s subscription ahead of the general sale date or provide members with early access.

You can enable this feature from the Subscription Sale Dates section of the subscription package configuration screen by toggling on pre-sales.

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