You can add a presale code by clicking on your production's Show Details tab and clicking the pencil next to presale code.
Once you click on the pencil next to any of the items listed below, the page to build your presale code will open. Here you will add the following:
Add the General Presale Code word that will unlock the page for presales.
Add the General Presale Start Date; this is the time and date the presale code becomes valid to unlock your site.
Add the General Presale End Date; at this time the presale code will no longer work and sales will open to the general public.
Add a General Presale Message; this will display on the unlock page where patrons enter the presale code.
Subscriber Presale Window
Add dates here for your subscribers to score the best seats in the house before opening to the general public.
🎓 Recap: Creating Presale Codes
Presale codes give select audiences early access to tickets, helping build excitement and secure early sales. On The Stage (OTS) makes it easy to generate and manage presale codes to reward loyal patrons, donors, and VIPs.
🚀 Best Practices for Presale Codes
🎟️ Reward Loyal Patrons – Offer early access to previous ticket buyers, donors, or VIP members.
📅 Set a Clear Timeline – Define start and end dates to create urgency and encourage early purchases.