If you've set up a Stripe Connect account, you have the ability to view all of your patron's credit card transactions online. This includes both purchases and refunds.
Here's a link to Stripe Connect's refund process documents.
If you don't currently have a Stripe Connect account, contact your Account Manager for assistance with getting started.
🎓 Recap of Accessing Patron Refund Information in Stripe Connect
To access patron refund information in Stripe Connect, log into your Stripe account. From there, you can view all payment transactions. Locate the specific patron transaction that requires a refund, and click on it to see detailed information about the payment and refund status.
🚀 Best Practices for Accessing Patron Refund Information
Stay Organized: Keep track of patron transactions for quick access when needed.
Check Refund Status: Always verify if a refund has already been processed before initiating a new one.
Use the Dashboard Filters: Use filters to quickly find specific transactions or patrons.
Verify Payment Details: Double-check transaction information to ensure the correct refund amount.
Communicate with Patrons: Inform patrons about the refund status and any expected timelines