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Accepting Checks As Payment

How to track payments made by check for your organization!

Abbey avatar
Written by Abbey
Updated over a week ago

You can accept checks and record the information in association with the transaction! Please review the following steps on how to achive this within the OTS Platform.

1 - From the Box Office Portal, select your tickets and add to the transaction cart

2 - Select the Checkout button:

3 - Click the "Cash / Check" option:

4 - Input the patron's information so that they can receive their order confirmation and you can add them as a contact to your patron database.

5 - If the patron is paying by check, in put the check number in the "Check Number" field. This will appear in reports where individual order details are listed.

6 - Click "Purchase" to complete the transactions and send the patron their email confirmation.

🎭Noteworthy: Your organization is responsible for holding onto and cashing checks.

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