Empower and Platinum plans now feature the credit card scanner!
When you have your reader all set up, you can take payment using in in the Box Office Portal.
During the checkout process, you must select the Terminal option.
After selecting terminal and proceeding, the user will be able to select the desired reader for the current checkout from the dropdown list.
After selecting the reader, entering the information, and continuing - the chosen reader will receive a payment request. The box office portal will display a “Reader payment in progress” screen to signify the transaction has been sent to the chosen reader.
While waiting for payment flow to be completed on the reader, the pop up message on the box office portal can address some potential errors or unexpected situations:
Cancel Order - When you click this, it will cancel the current order and remove any selected tickets, the user can then retry it again from the beginning.
Check Payment - The user can use this button to check the status of the current payment in case it takes too long to complete.
Retry Payment - Resend the payment request to the reader.
When payment is taken successfully, you will get the following message:
