Here are some reasons why you may need to create your seating chart with sections that vary by location:
Offer tiered pricing to maximize revenue – Assigning different prices based on seat location allows you to charge more for premium views while still offering affordable options elsewhere.
Reflect the layout and experience of your venue – Not all seats are equal; building a chart with accurate sections helps patrons choose the best option for their needs.
Track demand by section – Analyzing which sections sell fastest helps with future pricing strategies and seating arrangements.
👟Walk Through
Create your event and make sure you selected Reserved (or Reserved Hybrid) as your event type.
During the build process, you will be prompted to select your seating chart if you already have it, or at the end of the build process, you will be prompted to Create Seating Chart.
To create a seating chart with pricing that varies by location, click on the + button at the top right of the page.
When you click on Section, you will be prompted to enable Seat-based pricing.
Add the new section details and push Create.
After you push Create, the section will appear on the map.
To add your tiers/pricing, select the section/table from the Sections tab. Push Add Tier.
You will be prompted to select from the pricing you add during the build creation process to apply to this section. If you need to go back and add more pricing, you can do show on the Details page.
To delete a table section from your seating chart, begin by clicking on the table, and then right clicking (brown circle) to bring up the Delete Table option.
Make sure to then click Save Seating Chart in the top right corner of your chart to save your deleted changes.
🎓 Recap
This article details how to create a seating chart in On The Stage with varying ticket prices based on seat location, section, or table. When building your chart, toggling "Does ticket pricing vary by seat location?" enables pricing tiers. Once enabled, you can assign tier names and distinct price points per section or table, ensuring the chart reflects accurate pricing configurations. Don’t forget to click Save Seating Chart after any edits to retain updates.
🚀 Best Practices for Tiered Seating Charts
🧾 Enable location-based pricing at the start
Turn on the toggled option before adding sections or tables—once you’ve built the chart, you can’t enable it later.🔢 Define clear tier names and pricing
Assign intuitive labels (e.g. Orchestra Premium, Balcony Value) and test that each tier reflects the correct price for patrons.🏛️ Configure sections and tables separately
For table seating (like cabaret or pods), create tiers individually so capacity and pricing remain accurate.💾 Always save after edits or deletions
Whether deleting a table or adjusting a section, use the Save Seating Chart button to ensure changes stick.🧪 Preview and test customer flow
Walk through the ticket selection process on both desktop and mobile to confirm that seat selection and pricing display correctly.