You can create tickets that are:
Zero Dollars
Comps
👟Walk Through
OTS Fees for Zero Dollar Tickets:
Promo Codes can provide a zero dollar ticket for your patrons, but full seat fees as dictated by your account plan are assessed to the organization for each use
Benefits:
This allows your organization to share a code that patrons can use to select the date, time, and seats for a production
Multiple codes can be set up and even personalized for individual patrons
OTS Fees for Comps:
Comp Tickets are may be subject to a fee depending on your plan
Benefits:
By manually processing these, you can ensure that you use your comps for the right patrons and earn revenue on appropriate parties
🎓 Recap: Refunding a Ticket
On The Stage offers two ways to provide free tickets: zero dollar tickets and comp tickets. Zero dollar tickets are distributed via promo codes, allowing patrons to select their own seats, but they incur standard seat fees based on your account plan.