When you redeem add‑ons in person, you can:
Deliver on-the-spot perks such as merchandise, concessions, or upgrades immediately after ticket purchase.
For concessions items like popcorn, soda, and alcohol, patrons will receive a QR code to be scanned at the venue for redemption.
Each venue will have their own redemption processes, so if you have any questions, it is best to reach out to the venue for clarification.
👟Walkthrough
To view a list of patrons who have purchased add-ons to be picked up at the venue, open the Box Office Portal and view the item list.
🎓 Recap
From the Box Office Portal or venue sales interface, staff can redeem add‑ons during ticketing or at check‑in. Add‑on entitlements (like a T‑shirt or drink voucher) are then recorded in real time, ensuring guests receive their purchases and inventory is updated immediately.