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How to Customize Promo Emails - Platinum Plan

Platinum Plan customers can now customize your promo emails!

Micky Small avatar
Written by Micky Small
Updated over a week ago

Our new update includes enhanced email customization options that allows for fully customizable subject lines, headers, body, images, and CTA in emails to engage more effectively with patrons, and drive higher sales for your productions.

When you edit an email, you can do the following:

  • Use one of the custom variables-- such as being able to add in the Patron’s first name anywhere you choose. Use this somewhere in the email.

  • Change the subject line (ensure you hit save after)

  • Change the header, which is the top portion of the email that appears on all customizable emails (ensure you hit save after)

  • Change the image. You can crop the image in any way you choose.

  • Change the copy in the body. This is the same as it is in the Order Confirmation section.

  • Change the copy of the call to action.

    • Note that this will redirect to the tickets page OR the Marketing Redirect

  • Enable/disable the email.

    PRO TIP: After having edited an email, send a test email to confirm everything looks good.

You can send a test email to the address of your choice to see what your patron will see!

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