As part of the loan application process, all applicants are required to complete identity verification before continuing with their application.
After a customer completes prequalification and begins the loan application, they will be prompted to complete a secure identity verification process through Persona. Once identity verification has been successfully completed, the customer can continue with the remainder of their loan application.
Identity verification is a standard part of the loan process and helps confirm that the individual completing the application is the person applying for financing.
Customers should be prepared to provide a valid government issued ID and complete the required identity verification steps when prompted. For joint applications, each applicant must complete identity verification before the application can proceed.