How do I disable and delete a user?
In the circumstance you are looking to remove a user from the system, you can disable and delete their login credentials. To disable a user, go to Users, and hover over to the far-right side of the screen beside “Last Active Date.”
Click on the 3 dots – you will be prompted to select one of three options. Click Disable User; once this is complete, you can click the three dots again, and choose Delete User.
Click Disable User
Image of Disabled User
When a user is disabled, they will be greyed out under the User List and will no longer be able to log-in.
Note: if you wish to reverse this process, you are able to reactivate the user by clicking Enable User.
When you select Delete User, the existing user credentials and information is deleted.
Delete User
What's Next?
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