OneLocal integrates with many software applications through Zapier. If your desired application is not listed on Zapier's platform but has API functionality, you can still integrate with the OneLocal Zapier apps using Webhooks by Zapier.
This article will show how you can do so with examples from our LocalReviews application.
If you are not familiar with setting up LocalReviews integrations in Zapier, see this help article. For more instructions on setting up Webhooks with Zapier, see their help docs here.
Sending Review Requests through OneLocal from your application
In a new Zap > choose "Webhooks by Zapier" as your trigger step
Choose "Catch Hook" for the webhook
Copy the webhook URL and configure it in your system such that you can trigger an HTTP request to the hook along with the Request details (Customer Name, Phone number, email) in the parameters
Choose the LocalReviews Zapier app and the "Request Feedback" action for the action step.
Pass in the parameters from your webhook into the relevant fields
Test your zap and turn it live! Now, whenever your system posts to the webhook, it will trigger the zap automatically (you can view the Zap's task history for more details).
Pulling New Reviews from OneLocal into your application
In a new Zap > choose the LocalReviews Zapier app and the "New Review" trigger for the trigger step
In the Action step > choose "Webhooks by Zapier"
For the WebHook event > choose the relevant request that is most appropriate for your server ("Post Request" is the most popular, but they also support PUT, GET & Custom requests)
In the next step, you can customize the request and Insert the URL on your server that should be called when a new review appears
Test your zap and turn it live! Now, whenever your OneLocal dashboard pulls in a new review, it will trigger the zap automatically and post the review to your server (You can view the Zap's task history for more details)
What's Next:
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