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How to edit your SMS Request Message
How to edit your SMS Request Message

Editing your LocalReviews text message wording is simple and allows you to personalize your communication with customers. Follow these steps to customize the wording of your SMS

Rocio Fischetti avatar
Written by Rocio Fischetti
Updated over a week ago

In order to customize the wording of your text message you will need to follow these steps:

  1. Go to LocalReviews

2. Click on the Surveys tab

3. Click on the survey that you would like to edit
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4. Select "More" in the top right. In the pop-up, select "Edit Survey"
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5. Go to the Design tab

6. Go to SMS Request

7. Make and save your changes.Β 


Please note that all messages must include a [CTA] tag


If you have further questions, reach out to our OneLocal support team through the orange chat bubble in the bottom right corner of your screen. We're here to help!

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