Signing on with LocalSite and need help figuring out your email situation? We are happy to guide you through it to ensure your email service isn't interrupted during the launch of your new website. In certain circumstances, we offer our recommendation to transfer email hosting to another provider.

We'll address:

OneLocal does not currently offer email hosting or management services. However, we are happy to work with you to ensure your email service

First, it's important to determine if your email service will be affected during the website launch process. Here are 3 different scenarios we'll address.
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​Scenario 1. If your email address uses your domain name (ex. name@onelocal.com, where "onelocal.com" is the domain name) through a 3rd party provider such as Outlook or G Suite), we need access to your email account. This is to ensure your MX DNS records are preserved during the launch of your new website. Please communicate these to your Marketing Specialist as soon as you can!

Scenario 2. If your email address uses your domain name (ex. name@onelocal.com where the domain name is "onelocal.com") and email service is through a website builder (ex. Wix) or website hosting provider (ex. BlueHost, HostGator, Dreamhost), we recommend you transfer your email hosting to a new 3rd-party provider.
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​Scenario 3. If your email address uses a domain name of a 3rd party provider (ex. name@outlook.com or name@gmail.com), we don't need access and you don't need to transfer your email hosting to a new provider - it won't be affected during the launch of your website. See below for some examples of email providers

Try using this tool to identify if you have any MX records in your website's domain settings. These records indicate an email address attached to the domain name. This tool may also identify who your provider is. Start by entering your website's domain name, and it will display the results!

There are a number of website hosts that also offer email hosting; here are a few examples:

If your email service is through one of these providers (as outlined in Scenario 2 above), it is likely you will have to transfer hosting to a 3rd party provider that offers independent email hosting.

Your email may also be through one of these 3rd party providers:

If you find yourself in Scenario 2, you have a few different options for transferring your email from your website builder/host to a new 3rd-party provider. Here are a few examples of 3rd-party email providers that may work for you - click on each for more information on the data migration process:

The transfer process with each email provider is unique. Each provider's Customer Support is uniquely equipped to help you transfer your email over to their system - we recommend you start there!

We're here to help! If you need more guidance with your email situation, feel free to reach out to your Marketing Specialist with any questions you may have.

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